Terms of Service

Welcome to IntegAI ("we", "us", "our"). These Terms of Service ("Terms") govern your use of our website (www.integai.co.uk) and services. By using our website or engaging our services, you agree to these Terms.

1. Services

IntegAI provides AI consulting, automation setup, and related support services to businesses. Services may include, but are not limited to:

• AI chatbot implementation
• Automation workflows
• Lead capture and response systems
• Ongoing support and optimisation

All services are tailored to individual client needs and agreed upon prior to delivery.

2. Use of Website

You agree to use this website lawfully and not to:

• Engage in fraudulent or harmful activity
• Attempt to gain unauthorised access to systems
• Copy or misuse content without permission

We reserve the right to restrict access if misuse is detected.

3. Payments & Fees

• All pricing will be clearly outlined before work begins
• Payments must be made in accordance with agreed terms
• Subscription services (if applicable) are billed monthly unless otherwise stated

Failure to make payment may result in suspension or termination of services.

4. No Guaranteed Results

While we aim to improve efficiency, lead generation, and business performance:

• We do not guarantee specific financial results or outcomes
• Results depend on factors outside our control, including your business operations, market conditions, and implementation

5. Client Responsibilities

You agree to:

• Provide accurate and complete information
• Respond in a timely manner when required
• Use the systems provided responsibly and legally

Delays in communication may impact delivery timelines.

6. Intellectual Property

• Any systems, workflows, or materials created by IntegAI remain our intellectual property unless otherwise agreed
• Clients are granted a licence to use delivered systems for their business

You may not resell, redistribute, or replicate our systems without written permission.

7. Data & Privacy

We take data protection seriously. Any personal data is handled in accordance with our Privacy Policy.

You are responsible for ensuring your use of AI systems complies with applicable data protection laws (including UK GDPR).

8. Limitation of Liability

To the fullest extent permitted by law:

• IntegAI shall not be liable for any indirect, incidental, or consequential losses
• Our total liability shall not exceed the amount paid for services in the preceding 3 months

9. Service Availability

We aim to provide reliable services but do not guarantee uninterrupted availability. We are not responsible for:

• Third-party outages (e.g. software platforms, hosting providers)
• Technical issues beyond our control

10. Termination

We reserve the right to suspend or terminate services if:

• Terms are breached
• Payments are not made
• Misuse of systems occurs

You may cancel services at any time unless otherwise agreed in writing.

11. Changes to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of any changes.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts.

13. Contact

If you have any questions regarding these Terms, please contact: