Privacy Policy

Last Updated: 13 March 2026

Welcome to IntegAI (www.integai.co.uk). Your privacy is important to us and we are committed to protecting and respecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

IntegAI helps businesses understand and integrate artificial intelligence into their operations through consulting, implementation and support services.

For any privacy related queries please contact:
Email: [email protected]

2. Information We Collect

We may collect and process the following types of personal data:

Information you provide directly

When you:

• Fill in contact forms
• Request an AI consultation
• Use our AI scan tools
• Subscribe to newsletters
• Communicate with us by email

This may include:

• Name
• Business name
• Email address
• Phone number
• Business information you voluntarily provide

Information collected automatically

When you visit our website we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral source

This information helps us improve our website and services.

3. How We Use Your Information

We use personal data to:

• Respond to enquiries
• Provide AI consulting services
• Deliver AI audits or reports
• Improve our website and services
• Send relevant business information or updates
• Analyse website usage and performance
• Prevent fraud or misuse of the website

We only process personal data when we have a lawful basis under UK GDPR.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Legitimate Interest - To operate and improve our services.
• Consent - Where you opt in to marketing communications or cookies.
• Contract - Where processing is necessary to deliver a service you request.

5. Cookies

Our website uses cookies to improve your experience and understand how visitors use the site.

Cookies are small text files stored on your device.

We use the following types:

• Essential Cookies - Required for the website to function properly.
• Analytics Cookies - Used to understand how visitors interact with our website (for example Google Analytics or similar tools).
• Marketing Cookies - May be used to measure marketing performance or personalise content.

You can control or disable cookies through your browser settings.
When required by law, we will request your consent before placing non-essential cookies on your device.

6. Third-Party Services

We may use trusted third-party tools to operate our services, including:

• Website hosting providers
• Analytics platforms
• Email marketing platforms
• CRM systems
• AI tools used to deliver consulting services

These providers process data on our behalf and must comply with UK GDPR requirements.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When data is no longer required, it will be securely deleted.

8. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• Secure hosting environments
• Encrypted connections (HTTPS)
• Restricted access to data
• Regular monitoring of systems

However, no system can be completely secure and we cannot guarantee absolute security.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Request transfer of your data (data portability)

To exercise any of these rights please contact: [email protected]

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data has been misused.
Website: https://ico.org.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: